180427/02
The Contraste Europe Group builds strong relations with its clients. It offers a range of IT services such as: Advisory, Solutions, Applications and Infrastructure. The Group’s sector focus is with finance, utilities, public institutions and non-commercial organisations. We are operating on three countries located in Belgium, Luxemburg and France. For one of our major clients in the financial sector, we are looking for a Data Security Administration Operator.

Your role: 

As a member of the Cyber Security Delivery team, your main responsibilities will include:

Customer Support:

  • Phone and e-mail contact with end users
  • Face-to-face assistance to users
  • Follow-up end-to-end progress of tickets/requests
  • Guidance of users in end-to-end processes
  • Escalate to 2nd and 3rd levels when required
  • Maintenance of LAM related Insight page/Pulse community
  • Logical Access Management service

JML requests:

  • User access rights management on multiple platforms
  • Quality checks
  • Monitoring (uncorrelated accounts)
  • Provisioning
  • Additional Access requesting (DSA tool)
  • Escalations and problem management (CANs and ESD tickets)
  • External participants management
  • Monitoring – early and late shifts

 

We offer: 

  • A challenging position in a fast growing company with an international presence.
  • A stimulating working environment with a really good team spirit maintained by lots of internal events (teambuilding, ...).
  • A dynamic culture focused on personal development.
  • A wide range of training and career development opportunities.

Interested ?

Please apply now !

Apply online

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