The Contraste Europe Group builds strong relations with its clients. It offers a range of IT services such as: Advisory, Solutions, Applications and Infrastructure. The Group’s sector focus is with finance, utilities, public institutions and non-commercial organisations. We are operating on three countries located in Belgium, Luxemburg and France. For one of our major clients in the financial sector, we are looking for a Finance Service Manager.

Your role: 

We are looking for a mixed profile Service Manager/Technical Analyst.

As Service Manager:

  • You act as Coordinator for all activities related to the external company hosting Oracle financial applications (ERP, BI and billing)
  • You are accountable for building and maintaining global delivery planning for the hosting company
  • You are the interface between internal teams and the hosting company on transversal hosting matters
  • You monitor the performance of the hosting company
  • You give adhoc support to the 3 teams in charge of the 3 large Oracle applications
  • You are accountable for providing these teams with necessary tools (VDI, VM, development tools...);

As Technical Analyst for all existing Financial applications in scope:

  • You act as Designer for small applications (on-prem and SaaS)
  • You gather technical and functional knowledge in order to become Application Owner;
  • You act as SPOC for the IT infrastructure teams
  • You act as for Finance Business users in case of enhacement requests
  • You act as for Corporate Technology division
  • You resolve independently Production complex incidents affecting the applications under your control and communicate effectively with the internal Business Users

As Technical Analyst for new Financial applications to be implemented:

  • You implement pakaged applications and design their interfaces in line with the required business and operational requirements, while being compatible with the enterprise wide architectural and design guidelines
  • You are in contact with IT infrastructure teams to provide them with a clear and complete information on the application technical context and physical topology
  • You build a good functional and technical knowledge of the implemented package and its interfaces
  • You participate to the application software delivery to both test and production environments
  • You may contribute to the supervision and/or validation of the build process by external companies


Your profile: 

Technical skills:

  • Min 10 years experience in IT
  • Min 5 years experience in Finance domain (Financial sector not required)
  • Experience as Coordinator and Service Management (2+ years)
  • Experience as Designer (2+ years)
  • Experience as Support Analyst (2+ years)
  • Knowledge of the basic infrastructure principles (firewall, proxy, SSO, FTP, ...) and knowledge of basic security principles
  • MS Office

Soft skills:

  • You are open to learn new Finance applications and their usage
  • You have good organizational skills and the capacity to work autonomously
  • You are Customer minded
  • You can build constructive relationships with all stakeholders, both inside and outside of the company
  • You can manage changes and conflicting priorities
  • You are proactive and able to think out of the box
  • You are committed to accuracy and completeness
  • You can share knowledge and expertise with others

We offer: 

  • A challenging position in a fast growing company with an international presence.
  • A stimulating working environment with a really good team spirit maintained by lots of internal events (teambuilding, ...).
  • A dynamic culture focused on personal development.
  • A wide range of training and career development opportunities.

Interested ?

Please apply now !

Apply online

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