The Contraste Europe Group builds strong relations with its clients. It offers a range of IT services such as: Advisory, Solutions, Applications and Infrastructure. The Group’s sector focus is with finance, utilities, public institutions and non-commercial organisations. We are operating on three countries located in Belgium, Luxemburg and France. For one of our major clients in the financial sector, we are looking for an ITSM/SIAM Project Manager.

Your role: 

Our client wants to improve the ITIL processes while implementing SIAM (Service integration and management).

Your main responsibilities:

  • Represent the company in the SIAM and ITSM’s processes improvement projects carried out by a third party
  • Manage the project (plan) in collaboration with the Implementation Partner
  • Evaluate and warranty the effectiveness of the implementation
  • Motivate and involve employees according to their current and/or future R&R
  • Validate deliverables
  • Advise on the test automation framework and methodology
  • Mobilize involved parties around this project

Your profile: 

  • At least 10 years’ experience in project management.
  • Prince2 2017 Practitioner or PMI PMP/PgMP certified is an asset
  • At least 10 years’ experience in ITIL v3
  • ITIL v3 Intermediate certified is an asset
  • At least 7 years’ experience in IT Operations & Service Management is a must
  • Experience in Multi-sourcing outsourced IT services.
  • A previous experience in SIAM implementation is a major plus.
  • Knowledge of change management.
  • Ability to communicate in French, Dutch, English (spoken and written).

We offer: 

  • A challenging position in a fast growing company with an international presence.
  • A stimulating working environment with a really good team spirit maintained by lots of internal events (teambuilding, ...).
  • A dynamic culture focused on personal development.
  • A wide range of training and career development opportunities.


Interested ?

Please apply now !

Apply online

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