CMDB data cleanup coordinator

For a project in the financial sector, we are looking for a CMDB data cleanup coordinator.
The CMDB data cleanup coordinator we’re looking for will be part of the ‘Quality of Service Program’ reporting to the program manager, your mission is to promote and perform clean-up of application information in the CMDB within our company.

Contraste Europe is a major player in IT services in Belgium. We build strong relations with our clients and provide a range of IT services such as advisory, cloud and next-gen platforms, applications, data intelligence or support...

If you want to join a fast-growing company with an international presence but still on a human-scale... This job is for you!

Category

Application Services

Language(s)

English, French, Dutch

Reference

210702/0763

Location

Brussels

Your role

• Work with the project team and feature teams to ensure that all application information is stored correctly in the CMDB.
• Prepare, Plan and coordinate workshops to drive the clean-up together with the feature teams
• Provide guidance on processes, data quality rules and usage of the tools.
• Coordinate updates and changes with other team members
• Update ServiceNow with information collected during the workshops
• Coordinate updates and changes with other team members
• Work with CMDB practice lead to improve data quality and reporting Contexte d'affaires

Your profile

Maybe this job is for you if...

• You have knowledge of DevOps culture and principles
• You have basic knowledge of ITIL practices and CMDB concepts
• You have good communication skills, this is the key
• You have an energetic personality with a positive approach
• You are fluent in English and French and/or Dutch
• You are structured and work precisely for the data updates.
• Prior experience with change management and resistance management is a plus
• Prior experience with ServiceNow is a plus

Are you the CMDB data cleanup coordinator we’re looking for?

We offer

• A challenging position in a fast-growing company with great projects and missions.
Contraste Europe is active in multiple sectors, being the IT partner of major players in finance, public services, industry, distribution or non-commercial organisations. We are present in Belgium, Luxembourg and France. You can contribute to results in really meaningful projects, where clients really benefit from IT...

• A stimulating working environment with a really good team spirit
The company calendar offers those special moments where it is not only about IT Services… We maintained team spirit with lots of internal events (teambuilding, workshop...). Each team has its essential rituals, each week to share experiences, talk about objectives and keep in touch.

• A dynamic culture focused on personal development.
We care about our people! Whatever your function or role, you’ll witness respect and consideration… We listen to your needs and professional ambitions to build an exciting career path.

• A wide range of advantages, trainings and career development opportunities.
Next to an attractive salary package, we give an important place to learning and knowledge sharing. That’s why we have lots of initiatives like Competence Centres, conferences, workshops, training portal... The whole company is committed to make our teams perform, and will work with you to grow your expertise…