IT Managed File Transfer Ops Engineer

The Contraste Europe Group builds strong relations with its clients. It offers a range of IT services such as: Advisory, Solutions, Applications and Infrastructure. The Group’s sector focus is with finance, utilities, public institutions and non-commercial organisations. We are operating on three countries located in Belgium, Luxemburg and France.

For one of our major clients in the financial sector, we are looking for an IT Managed File Transfer Ops Engineer.

Category

Infrastructure Services

Function

Consultant (Specialist)
Helpdesk / Support
System Engineer / Administrator

Language(s)

Dutch
English
French

Reference

190522/01

Location

Brussels - Belgium

We offer

  • A challenging position in a fast growing company with an international presence.
  • A stimulating working environment with a really good team spirit maintained by lots of internal events (teambuilding, ...).
  • A dynamic culture focused on personal development.
  • A wide range of training and career development opportunities.

Your profile

  • You have a general knowledge of Windows/Linux/Unix
  • The knowledge of CFT and XFB gateway (Axway products)
  • You are a technician and have a strong interest in support activities.
  • You have a very good team spirit and share your knowledge and experience with other members of the team.
  • You are client-oriented, analytical, initiative oriented and able to work independently.
  • Experience in managing incidents and problems is an added advantage.
  • You document your work and maintain this documentation.
  • You are flexible and ready to provide support outside of Business hours(on-call).
  • You have a good knowledge of IT processes.
  • You have no problem taking responsibility.
  • You manage your workloads and adapt your priorities to meet the needs
  • Set up the installation procedures (runbooks) and validate any changes that your colleagues have prepared.
  • Responsible for all the documentation for the CFT and Sentinel solutions you are responsible for.
  • Follow up on incidents with software vendors and provide the necessary elements for problem solving.
  • Ensure the deployment and development of a centralized and shared monitoring application to the CFT and Sentinel tools
  • Experience with working in a complex organization.
  • Team player. Good documentation
  • Quick self-starter, pro-active attitude.
  • Good communication and influencing skills.
  • Good analytical and synthesis skills.
  • Autonomy, commitment and perseverance.
  • Ability to work in a dynamic and multicultural environment.
  • Flexibility (in peak periods extra efforts may be required).
  • Stress resistant

Your role

  • You will be responsible for the installation and effecting running of File Transfers by CFT and XFB gateway (both Axway products)
  • You will be responsible for the installation and effecting running of Sentinel's File Transfer monitoring.
  • You treat and resolve CFT incidents by diagnosing and determining severity and priority and deciding what actions to take to restore the service.
  • You prepare, document and execute changes in accordance with internal procedures and in relation to the various stakeholders and clients.
  • You verify the correct execution of these change requests and, if necessary, you implement a backup plan.
  • You participate in the validation of the monitoring and the procedures and exercises of "Disaster Recovery".
  • You ensure support for applications outside normal business hours as part of On-Call.
  • You create and maintain the up-to-date documentation in collaboration with the squad.
  • You are involved in maintaining and improving operational quality.
  • You will have regular contacts with the teams of the other technical fields, BP²I, ITG, Helpdesk, the different Business Lines of the bank and the teams of our company, the external suppliers.
  • You will also ensure the lifecycle of server and client applications with technical support from the vendor and external providers.