IT Operations Manager

Are you looking for a job with impact, in a new Belgian bank that commits for a sustainable finance?
Do you want to be part of a cooperative organization and to inspire the financial world ?
Then do not miss the opportunity of this once in a lifetime entrepreneurial adventure, and decide to use & develop your IT talent for this cooperative bank where ethics and strong values shape every choice they make!
For a project in the banking sector, we are looking for an IT Operations Manager, to handle IT infrastructure and Operations management (including service management and compliance to regulatory and IT security requirements).

Contraste Europe is a major player in IT services in Belgium. We build strong relations with our clients and provide a range of IT services such as advisory, cloud and next-gen platforms, applications, data intelligence or support...

If you want to join a fast-growing company with an international presence but still on a human-scale... This job is for you!


Advisory Services





Your role

• Define and implement E2E relevant process, tools and measures of performance (ITIL based) with priority on:
o Service Operation : Event, Request, Incident, Problem, Access, Service Desk, Technical, Application and IT operations management
o Service Transition : Service Asset and Configuration, Change, Release and Deployment and Knowledge management.
• Establish and maintain an overview of current and target applications, data and technical architectures.
• Collaborate with the CISO in the set up of the IT Security Roadmap.
• Run Solutions, manage and evolve infrastructure, manage configurations, mitigate disasters, govern IT operations.
• Control and improve outsourced activities.

Your profile

• Bachelor/Master’s degree in relevant field (Computer Sciences, Engineering, Business…), with several years of relevant experience (service manager, system/network engineer, IT security...) in the banking sector.
• Deep understanding of the structure and dynamics of applications architecture, data architecture and technical architecture (networks, operating systems, storage and middleware, applications servers databases, integration).
• ITIL certificate with related experience on the field is a must.
• IT security experience (ideally DPO certification).
• Excellent level in Dutch or French with a good knowledge of the other language, and a fluent English.
• Flexible mindset and capability to adapt to a changing environment.
• High standard of integrity and honesty and strong interest for sustainability.

We offer

• A challenging position in a fast-growing company with great projects and missions.
Contraste Europe is active in multiple sectors, being the IT partner of major players in finance, public services, industry, distribution or non-commercial organisations. We are present in Belgium, Luxembourg and France. You can contribute to results in really meaningful projects, where clients really benefit from IT...

• A stimulating working environment with a really good team spirit
The company calendar offers those special moments where it is not only about IT Services… We maintained team spirit with lots of internal events (teambuilding, workshop...). Each team has its essential rituals, each week to share experiences, talk about objectives and keep in touch.

• A dynamic culture focused on personal development.
We care about our people! Whatever your function or role, you’ll witness respect and consideration… We listen to your needs and professional ambitions to build an exciting career path.

• A wide range of advantages, trainings and career development opportunities.
Next to an attractive salary package, we give an important place to learning and knowledge sharing. That’s why we have lots of initiatives like Competence Centres, conferences, workshops, training portal... The whole company is committed to make our teams perform, and will work with you to grow your expertise…