Lending Process Officer

The Contraste Europe Group builds strong relations with its clients. It offers a range of IT services such as: Advisory, Solutions, Applications and Infrastructure. The Group’s sector focus is with finance, utilities, public institutions and non-commercial organisations. We are operating on three countries located in Belgium, Luxemburg and France.

For one of our major clients in the financial sector, we are looking for a Lending Process Officer.


Advisory Services


Business Analyst
Consultant (Specialist)
Process Analyst






Brussels - Belgium

We offer

  • A challenging position in a fast growing company with an international presence.
  • A stimulating working environment with a really good team spirit maintained by lots of internal events (teambuilding, ...).
  • A dynamic culture focused on personal development.
  • A wide range of training and career development opportunities.

Your profile

Technical experience:

  • Bachelor/Master or equivalent by experience
  • At least 7 years of relevant experience
  • Strong technical writing skills and strong expertise with process modelling techniques and methods
  • Excellent experience with process modelling tools (Visio, Aris) and the creation of flow charts preferable         
  • Credit experience is a plus
  • French and/or Dutch native speaker, fluent in English

Soft skills:

  • Strong analytical skills
  • Strong communicator, diplomatic and customer-oriented
  • Structured approach
  • Able to work independently
  • Accuracy and precision
  • Quality-minded and eye for detail
  • Goal-oriented
  • Leadership

Your role


Within the End-to-End Operations structure, the Lending Process Department is responsible for the management, monitoring and continuous improvement of the end-to-end value chain relative to the credit landscape. The various actors in the value chain are Business RPB and CPBB, Analysis & Decision, Contracting and Servicing, Risk, IT, the CCC Mortgage

Close collaboration is foreseen in the Agile way of working.


Your Role:

  • Define and analyse existing business models using process modelling techniques and methods
  • Manage end-to-end process description (AS IS and TO BE)
  • Reviewing and updating existing process descriptions, model data
  • Develop process strategies
  • Process governance
  • Process documentation and optimization
  • Document management
  • Accurate reporting towards management
  • Team leading and coaching