IT Front Support

The Contraste Europe Group builds strong relations with its clients. It offers a range of IT services such as: Advisory, Solutions, Applications and Infrastructure. The Group’s sector focus is with finance, utilities, public institutions and non-commercial organisations. We are operating on three countries located in Belgium, Luxemburg and France.

For one of our major clients in the financial sector, we are looking for an IT Front Support.

Category

Infrastructure Services

Function

Helpdesk / Support

Language(s)

English
French
Dutch

Reference

181217/01

Location

Brussels - Belgium

We offer

  • A challenging position in a fast growing company with an international presence.
  • A stimulating working environment with a really good team spirit maintained by lots of internal events (teambuilding, ...).
  • A dynamic culture focused on personal development.
  • A wide range of training and career development opportunities.

Your profile

  • You have minimum 3 years’ experience in a support role
  • You speak French and English (Dutch is a must)

Technical skills:

  • ITIL
  • IT Support Management
  • Wireshark
  • Log Analysis
  • Network knowledge
  • SQL
  • LDAP/AD
  • Apache Web server and IIS
  • Webservice and soap-ui tool

Soft skills:

  • Empathy
  • Coordination
  • Communication
  • Support mindset
  • Team worker
  • Customer oriented
  • Organized
  • Autonomous

Your role

You will be part of the IT Support Business Unit.

As IT Front Support, you will:

  • Support the Front (web based) solutions of the company
  • Handle the IT Front incidents
  • Analyse and coordinate the fix