Faced with the market strength of international operators, agility in launching new products is one of the biggest concerns of the telecoms sector in order to stand out in the market.
Adapting to new user habits is of the major challenges facing telecoms operators to acquire new customers and retain them. Today, it is essential to have tools capable of monitoring and analysing customer behaviour, and proposing tailor-made products and services.
Against this backdrop, Contraste has understood that your IT department must be capable of rapidly deploying new applications and services to meet customer needs.
Contraste assists telecom companies to undertake an agile and sustainable growth strategy, while providing their in-house teams with the necessary tools and support :
- Support in the adoption of new business models
- Launch of online services
- Content management solutions
- Developing bespoke platforms
- Data collection and user retention tools
- Creation of customisable omnichannel experiences
- Subscription management software
- Anticipation of the configuration and dimensioning of modern IT infrastructures